Privacy Policy 35000 — User Data Protection
Your privacy is our priority. This policy explains how 35000 collects, uses, stores, and protects your personal information when you use our entertainment platform.
Effective date: 1 January 2026
Information We Collect
When you register and use the 35000 platform, we collect several categories of information to ensure the service operates properly and securely.
Account & Identity Information
Includes your username, email address, phone number, and other details provided during registration. This information is used to verify your identity and manage your account on the 35000 platform.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to the payment method you use, such as TNG eWallet, FPX, or DuitNow. Full bank account numbers are not stored directly by 35000 — all processing is handled through certified, secure payment providers.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, and language settings. This helps us optimise the platform's display for Android and iOS devices used by Malaysian users.
Usage Data & Activity
Activity records within the platform, including login times, games played, bets placed, and pages visited. This data is used to improve the user experience and detect any unusual activity for account security purposes.
How Your Information Is Used
35000 uses the information collected for specific and legitimate purposes. We do not use your data beyond the scope stated below without your consent.
- Account management: Registering, verifying, and maintaining user accounts, as well as processing secure logins.
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely via local payment methods.
- Customer support: Providing technical support and responding to user enquiries through available support channels.
- Platform security: Detecting fraud, unlawful activity, and protecting user accounts from external threats.
- Service improvement: Analysing usage patterns to improve the interface, loading speed, and platform stability — especially on mobile devices.
- Legal compliance: Complying with legal and regulatory obligations applicable in Malaysia where required.
35000 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.
Cookie & Tracking Usage
The 35000 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device by your web browser.
Types of Cookies Used
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login session while you are active on the platform.
- Persistent cookies: Stored for a set period to remember your language preference and account settings.
- Analytics cookies: Helps us understand how users interact with the platform so we can make continuous improvements.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the 35000 platform.
Data Storage, Security & Sharing
Security & Data Storage
All 35000 user data is stored on servers protected with SSL encryption and multi-layered security measures. Access to personal data is restricted to staff who require it solely to carry out their responsibilities.
Data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once no longer needed, data will be securely deleted or anonymised in accordance with industry-standard procedures.
Third-Party Sharing
35000 may share user information with selected third parties only in the following situations:
- Payment providers: Transaction information required to process MYR deposits and withdrawals is shared with authorised payment providers such as TNG, FPX, and DuitNow.
- Platform service providers: Third parties providing technical services to 35000, such as cloud infrastructure and game providers, are bound by strict confidentiality agreements.
- Legal requirements: Information may be disclosed to the relevant authorities when required by Malaysian law or a court order.
We do not disclose your personal information to any third parties for advertising or marketing purposes without your explicit consent.
User Rights & Policy Changes
Right to Access, Correction & Deletion
As a 35000 platform user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. Most information can be updated directly through your account settings.
- Right to deletion: You may request the deletion of your personal data in certain circumstances. However, some data may need to be retained to fulfil active legal or contractual obligations.
- Right to withdraw consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of any prior processing.
To exercise any of the above rights, please contact the 35000 support team via email at [email protected] by clearly stating the nature of your request.
Changes to This Privacy Policy
35000 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices or new legal requirements. Users will be notified of any significant changes through appropriate notices on the platform. Continued use of the platform after changes are published constitutes your acceptance of the amended policy. We encourage you to review this page periodically.
Questions About Your Privacy?
Contact the 35000 support team at [email protected] for any data and privacy-related enquiries. We will respond within a reasonable timeframe.